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Our Mission

At Refresh Telecom, customers matter. We create long-lasting customer relationships by working with our customers to deliver cloud & on-site business communication solutions. It all starts with our state-of-art infrastructure and compelling low prices, but our customers stay with us for our quality of service and proven performance.

Refresh Telecom vs. Standard Phone System

We have had several requests from viewers asking us to show them the benefits of a traditional telecommunication company and Refresh Telecom's phone system. So below you will find a detailed chart of both systems and their differences. In the chart below, you will become familiar with the benefits of our services and how we have taken complexity and turned it into simplicity.

Traditional Phone System Refresh Telecom VoIP Service
Pricing $40+ per line monthly plus phone hardware Starts at $17.99 a month
Setup Excessive setup cost and telephone manufacturer specialist required No IT specialist required
Hidden Fees Surcharges, setup fees, and more Starting $17.99 a month - no hidden fees
Contract Long-term contracts with early-termination costs Month by month billing
Support Phone call support, telecom specialist on-site only Remote support, on-site IT specialist, live chat, support ticket system
Standard analog features:
  • Standard hardware
  • Voicemail
  • Limited conference calling
  • Transfers
  • Call waiting
Refresh Telecom VoIP features:
  • Includes all standard analog features
  • Follow Me
  • Auto Attendants
  • Call Screening
  • Call Parking
  • Music on Hold
  • E911
  • And much more!
Technology Outdated analog line Complete digital IP telephony
Expertise Required knowledge of standard telephony Limited knowledge of web browser technology
Stability One-way telecommunication Multi-directional Fail Safe technology
Connection Standard low data bandwidth Modern business-class digital connection
Quality Low bit-rate analog voice quality High-Definition voice quality
Phone Number One phone number per line Unlimited phone numbers per line
  • Save up to 50% per month
  • No annual contracts
  • No termination fees
  • No surprises
  • Unlimited nationwide calling (US/Canada/Puerto Rico)
  • Complete customizable setup